For Individuals
We provide them with the email address abuse@cdmon.com so that they can inform us of any type of illegal activity, whether due to misuse of the service or matters such as spam, phishing, exploitation or abuse of minors, infringement of intellectual property rights and trademarks, malware or any cyber crime.
In case we receive information about an abuse or illegal activities, they will be tracked through our internal ticketing system. These reports will then be investigated and cdmon will take the appropriate measures. Should we require any further information, we will contact the customer through this same email address.
For authorities
We provide them with the following email address and telephone number so that they can inform us of any type of illegal activity:
Email: abuse-authorities@cdmon.com
Telephone: +34 91 182 27 67
cdmon will review the requests received by official authorities.